Typical Tasks
Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
Conduct post-event evaluations to determine how future events could be improved.
Confer with staff at a chosen event site to coordinate details.
Inspect event facilities to ensure that they conform to customer requirements.
Maintain records of event aspects, including financial details.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Social
Working with people
What personality traits do you need to succeed?
Attention to Detail
Dependability
Stress Tolerance
Cooperation
Adaptability/Flexibility
Self-Control
What key skills are needed for this job?
Active Listening
Speaking
Reading Comprehension
Critical Thinking
Service Orientation
Coordination
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Common Activities
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
